Kevin Gaffney | The Hotel Experience

It’s Not Goodbye, Only Farewell

by Kevin Gaffney NEW YORK, NY – HX: The Hotel Experience Powered by AAHOA is just a couple of weeks in the rearview mirror, but a look back elicits a smile and a nod of the head. Alongside the co-location with Boutique Design New York, the show was an undeniably...

Real World, Digital World, Our World

by Kevin Gaffney NEW YORK, N.Y. – There’s no doubt that the hotel industry has changed a lot since I earned my Hospitality Management degree. Intuitive digital platforms make for intense competition unlike anything we’ve ever seen. The staggering implications of the...