Greg Thompson | The Hotel Experience - Part 18

Same Storm, Different Boat

by Kevin Gaffney NEW YORK – During the COVID crisis, we’ve heard many clichés such as, “We’re all in the same boat,” but I recently saw a meme that put the old saying into perspective. It basically said, we’re not in the same boat, but we are in the same storm. The...

Coming Back from COVID?

BLOWING ROCK, N.C. – As the proprietor of Chetola Mountain Resort, Blowing Rock, N.C., Kent Tarbutton (pictured here at last year’s HX: The Hotel Experience Powered by AAHOA) boils down the notion of a hospitality comeback to a concise question: How do we...

Maestro PMS Recognizes Hospitality Heroes

During tough times, operators and hotel companies are putting the true meaning of ‘hospitality’ into action by making their properties available for use by medical personnel and first responders during the COVID-19 crisis. The Silver Hotel Group, Mississauga, Ontario,...